Claims Process for Reporting a “Loss” on Your Personal Property Program

In order to report a Claim, the Proof of Loss form, which  you can download from Haylor, Freyer & Coon, must be completed, signed and returned to Haylor, Freyer & Coon, Inc. To prevent a delay in settlement we request that you   submit your claim form within 90 days of the date of loss.  If you   are going to Email the completed form to us, please include the words   “Insurance Claim” on the subject line to ensure your message is not   caught by our SPAM Filter.

Required Documentation

  • A copy of the receipt or the original bill for the damaged or stolen items. If this information is not available, we require written estimate from the place of purchase (or similar store) for the same or comparable items. We also accept website documentation to determine value.
  • For Claims involving theft or vandalism, a Campus Security or Police report is required.
  • For Accidental Damage to electronic items valued over $500 a repair estimate or bill is needed. If the item is not repairable, then we will need a statement from an authorized repair facility.
  • We must advise you that any person who knowingly and with intent to defraud any insurance company or other person files a statement of claim containing any materially false information, or conceals for the purpose of misleading, information   concerning any fact material thereto, commits a fraudulent insurance act, which is a crime.
  • Should you have any questions, please contact Wendy Bigford at our office. Phone # 1-888-201-5988 or email wbigford@haylor.com
  • Please Note:  If you are going to Email the completed form to us, please include the words “Insurance Claim” on the subject line to ensure your message is not caught by our SPAM Filter.
  • Complete the Proof of Loss form. Once completed, mail to Haylor, Freyer & Coon,  Inc.at PO Box 4743 in Syracuse, NY 13221 attn: Claim Department. You can Fax the Claim form to 1-315-453-2184 or email it to wbigford@haylor.com.