Voicemail can be retrieved through the inbox of your KSU email, however, you may access voicemail though your office phone using the instructions below.

To setup your voicemail follow the below steps:

a.       Dial 6007 or press  the voicemail message button

a.       Enter a new voicemail password

b.      Record your  name

c.       Record a voicemail message.

d.      While in the voicemail box system press 5 and then follow the prompts

To access your voicemail while on campus

b.      Dial 6007 or press the voicemail message button

c.       Type in your extension  and press # key

d.      Type in your password and press # key

To access your message from off campus 

a.       Dial 502-597-7007

b.      Type in your extension and press # key

c.       Type in your password and press # key


In order to provide timely and reliable service, the point of contact for all technical assistance must be made to the IT Help Desk. To contact the IT Help Desk submit a service request at www.kysu.edu/helpdesk, call the Help Desk at extension 7000 or send an email to helpdesk@kysu.edu.