Listed below are some of the frequently asked questions about Office 365 Pro Plus at Kentucky State University.

See also: Office 365 Pro PlusInstallation | Experiencing Downloading, Installation or Quality Issues?

I need help installing, where do I go?

If you are having issues installing Office applications on your PC or Mac, click here or contact the IT Help Desk at (502) 597-7000.

If I recently purchased Office and am now also be eligible for free Microsoft 365 ProPlus though my school, will I receive any credit and/or compensation?

No. The Office purchased is a consumer offering and students can continue to take advantage of the purchased offer.

Can students install Office for iPad through this Office 365 ProPlus benefit?

Yes, this would count towards the limit of installing it on 5 tablets. Just install the applications and sign in with your school ID.

What does Office 365 ProPlus include?

Office 365 ProPlus comes with a full version of Office and familiar Office applications like Word, Excel, PowerPoint, Outlook, OneNote and more. Office 365 ProPlus is a user-based service and allows each student to install on up to five PCs or Macs, and five tablets (iPad) and access Office mobile applications on iPhone and Android phones. (Office Mobile applications are included with all Windows phones).

What happens when I graduate?

When you graduate, your Office 365 subscription through your institution ends upon graduation. You may enroll into other consumer or commercial offers available. If you have Office 365 Education at your school, you should make sure to transfer all your files from your school OneDrive to your personal OneDrive prior to graduation.

What other options are available if I’m not eligible for Student Advantage through my school?

  • Use Office Online for free.
    • The online version of your favorite Office applications where you can share and simultaneously work on your documents with classmates and friends. No need to merge different versions later.
  • Download the OneNote app for PC, Mac, mobile & tablet.
  • Purchase either:

What devices can I use Office 365 ProPlus on?

Office supports PCs and Windows tablets running Windows 7 or higher, and Macs with Mac OS X 10.6 or higher. Office for iPad can be installed on iPads running version 7.0 or higher. For information about mobile devices, visit

Do I get anything else besides Office 365 ProPlus when I use the self-service process?

In addition to having access to the Office ProPlus client which has application like Word, Excel, PowerPoint and OneNote, which work across your PCs and Macs, you can active the clients on your iPad, iPhone, and Android Phone, giving you access to edit and review your homework on the go. You also get 1 TB of storage through OneDrive for Business to ensure you access to all of your documents whenever you need them. If you using a computer that doesn’t have Office installed, don’t worry you can edit or review those assignments in Office Online in any browser.

How do I get free Office 365 ProPlus?

If your school qualifies and has allowed self-sign up but you don’t currently have Office 365 at your school:

  1. Go to
  2. Click the “Find out if you’re eligible” link.
  3. Put in your school provided email address.
  4. Follow the link that was sent to your email to complete the registration.
  5. Install Office and sign-in with your newly created Office 365 ID.

If your school qualifies, has allowed self-sign up and you have Office 365 at your school:

  1. Go to
  2. Click the “Find out if you’re eligible” link.
  3. Put in your school provided email address.
  4. Follow the prompts to login to Office 365.
  5. Download Office and sign-in with your school ID.

If your school has not allowed self-sign up and instead has assigned you as a user:


  1. Sign into Office 365 with your school credentials.
  2. This will take you to the installation page, where you can access your Office 365 ProPlus software!

Why is Microsoft introducing these changes?

Microsoft is committed to the success of each student and educator. Microsoft believes this offer will help students thrive in their educational endeavors by providing Microsoft’s best productivity solution at no additional licensing cost.

What is the Office 365 ProPlus benefit for students?

Academic institutions that are Microsoft customers and license Office for all faculty/staff are be eligible to offer Office 365 to their Students at no additional cost. Students can take advantage of free Office 365 ProPlus, through a self-sign up process if the institution hasn’t turned off the feature or once their institutions enable this option.