Getting Started With Office 365 Checklist

  1. Before you begin, enroll in the KSU self-service password resetting software. Enroll here or Click Here for Self Service User Guide.
  2. Faculty and Staff Only: You must re-setup your voicemail to the phone in your office.  Click Here for instructions.  Dial 502-597-6007 while on-campus and 502-597-7007 while off-campus, follow the prompts.
  • Re-record your voicemail greeting
  • Re-record your name
  • Enter a new voicemail pin

3.  Access your Office 365 account on the Web.

Notice: You will have to log in 3 times.

  1. Faculty and Staff Only: You must configure your Outlook Desktop Client. If you are using Office 2007 or 2010, click the desktop setup program located here  or (log in using your KSU e-mail address and password, then click on desktop setup on the left side, click run)Office365OutlookDesktop  (Please print) **If outlook was left open during the upgrade, you will receive a prompt that the administrator has made a change to your mailbox. When you receive this prompt, close Outlook, and reopen it to allow the upgrade to complete.
  2. You must configure OneDrive (formerly SkyDrive).

6. You must install Lync. (log in using your KSU e-mail address and password). Please review below to see which version of Lync you should install.

If you are using Office 2007 or Office 2010 and Windows 7 or above click here or to install Lync.

If you are using Office 2013 and Windows 7 or above, click here or to install Lync.

If you have Windows XP or below, click here or to install Lync.

Instructions on how to get started with Lync.

  1. Configure your Mobile Device – Your mobile device will not have email until it is reconfigured.




  1. Download the mobile apps for Lync and OneDrive (formerly SkyDrive).

In order to provide timely and reliable service, the point of contact for all technical assistance must be made to the IT Help Desk. To contact the IT Help Desk submit a service request at, call the Help Desk at extension 7000 or send an email to