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Residence Life Parents FAQ’s
Posted By Dionna McDonald On October 29, 2013 @ 11:17 pm In | Comments Disabled
A: Residence hall amenities include lounges, study rooms, laundry facilities, internet/wireless connections and printing capabilities, a laptop program, and on-site paraprofessional and professional staff.
Each room entails a bed, mattress (twin XL), wardrobe/closet, desk, chair, and free cable and telephone services. NOTE: Residents must share the room’s cable and telephone connections, and purchase a splitter for each. Also, the residents are able to call local and 1800 numbers from their room; long distance service is not available.
A: There are three meal plan options for students to choose from:
Students have the option to change their meal plan during the first two weeks of class.
Flex dollars are funds used to purchase items from contracted food vendors (i.e. Chik-fil-A, Taco Bell, Thorobred Grill, etc.)
A: Money can be added to a student’s account (Thorobred card) via:
A: Student’s Name
Kentucky State University
400 East Main Street
Student’s Residence Hall & Room #
Frankfort, KY 40601
DO NOT send cash in the mail. Mail is delivered to the residence halls once a day Monday – Friday; no service is available on the weekends and holidays. Also, due to the university’s mailing process, mail is generally a day behind. Sender’s wanting to have mail/items received the next day should use UPS or FedEx.
A: You may contact the live-in hall manager for your student’s building. If it is an emergency, you may call university police at 502-597-6878.
A: Per FERPA (The Buckley Amendment), a student’s information is privileged only to those he/she has authorized. Thus, depending on the student’s FERPA document a parent, guardian, etc. may or may not be able to have any knowledge of the student’s records. If a student has authorized his/her parent or guardian to have access to his/her records, the authorized person(s) may contact the appropriate office/person.
A: For Thanksgiving, Winter, and Spring Break, the university offers shuttle services for residents to and from the airport and bus station in Lexington and Louisville, Kentucky. Residents must request shuttle service by the designated deadline; a shuttle service schedule with dates and times is advertised each semester.
In addition for daily transportation, the Frankfort Transit offers free services to KSU students who present a current KSU ID card.
A: Claims Process for Reporting a “Loss” on Your Personal Property Program
In order to report a Claim, the Proof of Loss form, which you can download from the Haylor, Freyer & Coon Website (Click Here to visit website ), must be completed, signed and returned to Haylor, Freyer & Coon, Inc. To prevent a delay in settlement we request that you submit your claim form within 90 days of the date of loss. If you are going to Email the completed form to us, please include the words “Insurance Claim” on the subject line to ensure your message is not caught by our SPAM Filter.
A copy of the receipt or the original bill for the damaged or stolen items. If this information is not available, we require written estimate from the place of purchase (or similar store) for the same or comparable items. We also accept website documentation to determine value.
For Claims involving theft or vandalism, a Campus Security or Police report is required.
For Accidental Damage to electronic items valued over $500 a repair estimate or bill is needed. If the item is not repairable, then we will need a statement from an authorized repair facility.
We must advise you that any person who knowingly and with intent to defraud any insurance company or other person files a statement of claim containing any materially false information, or conceals for the purpose of misleading, information concerning any fact material thereto, commits a fraudulent insurance act, which is a crime.
Should you have any questions, please contact Wendy Bigford at our office. Phone # 1-888-201-5988 or email: email@example.com 
Please Note: If you are going to Email the completed form to us, please include the words “Insurance Claim” on the subject line to ensure your message is not caught by our SPAM Filter.
The Proof of Loss form is located at www.haylor-college.com/pp. Once completed, mail to Haylor, Freyer & Coon, Inc.at PO Box 4743 in Syracuse, NY 13221 attn: Claim Department. You can Fax the Claim form to 1-315-453-2184 or E-Mail it to firstname.lastname@example.org.
A: Each residence hall has student staff who resides in the building. The staff position titles are Community Assistant and Peer Advisor. Students interested in applying for a vacant position should contact his/her hall manager and or click on the Staff & Residence Life Opportunities link.
A: Yes, freshmen students are allowed to have a vehicle. Each student must register his/her vehicle with university police and obtain a parking decal for his/her assigned residence hall parking lot.
A: The Office of Residence Life is located in ASB Room 317.
A: Each student is responsible for his/her room’s cleanliness, environment (guests and their behaviors, noise, etc.). Students are responsible for keeping their room clean. Students who live in suite rooms must clean their bathroom (showers, floor, commode, sink, etc.), while students who live in buildings/areas with community bathrooms have a housekeeper(s) who cleans the bathroom. All students are responsible for the general upkeep of the bathroom: properly flushing commodes after each use, throwing away trash/paper towel, and making sure the floor/stall/sink is clear of all their personal belongings and/or mess.
A: Students may bring personal items to decorate their room under the conditions that they do not remove any university furniture from the room and the items do not damage and or deface any university property (walls, floors, doors, etc.)
Q: Do the residence halls have elevators?
A: Only Chandler, Kentucky, McCullin, Young Hall have elevators.
A: There is not an officially designated location for students to send or receive fax; however, students may ask an on-campus office to use its fax machine.
A: Fall 2013 Semester: All residence halls open on Wednesday, August 14th @ 8:00am and close on Saturday, December 14th @ 5:00pm.
Spring 2014 Semester: All residence halls open on Wednesday, January 8th @ 8:00am and close on Saturday, May 10th @ 5:00pm.
(Please refer to the suggested items list)
Article printed from Kentucky State University: http://kysu.edu
URL to article: http://kysu.edu/administration-governance/welcome-to-the-division-of-student-success-and-enrollment-management/ssem-leadership-team/the-office-of-enrollment-services/housing/residence-life-parents-faqs/
URLs in this post:
 Click Here to Connect: http://kysu.edu/ksu-connect/
 Click Here to visit website: http://www.haylor-college.com/default.asp?key=798884&page=studentpages/Personalproperty.asp
 email@example.com: mailto:firstname.lastname@example.org
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