We welcome you as a new user of the Sphericall Desktop. As a Sphericall Desktop phone user, you must learn a few basics to get started with the Sphericall Desktop. The manual is designed with you in mind. If you follow each of the steps, you can answer, transfer, place, receive, or conference calls with the Sphericall Desktop.

Note: Some of the Sphericall Desktop features are dependent upon the features enabled by the IT department for your particular phone. Please contact IT Helpdesk for additional details about KSU’s Sphericall system.


Frequently Ask Questions

Q: Where can I get help with my Sphericall Application?

A: With Sphericall open, click on the HELP Tab.

A: Sphericall User manual

Q: How do I install Sphericall on my desktop?

A: Installing Sphericall Desktop

Still have questions:  contact the IT Help Desk submit a service request at www.kysu.edu/helpdesk, call the Help Desk at extension 7000 or send an email to helpdesk@kysu.edu.

Q: Why do I need Sphericall?

  1. Access the KSU Directory
  2. Puts you one click away and cuts out the middleman.
  3. Allows you to see who is signed into the Sphericall Application
  4. Allows you to see who is engaged in a phone, away to a meeting, or at lunch.
  5. Allows you the flexibility of transferring your calls.

In order to provide timely and reliable service, the point of contact for all technical assistance must be made to the IT Help Desk. To contact the IT Help Desk submit a service request at www.kysu.edu/helpdesk, call the Help Desk at extension 7000 or send an email to helpdesk@kysu.edu.

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