To ensure that computing resources are up-to-date and continue to fulfill the everyday computing needs, KSU is moving to a computer replacement strategy with the primary goal to replace desktops every 4 years and laptops every 3 years as funding allows. Additional goals for this strategy include:

  • Ensuring full time faculty and staff have access to a computer with sufficient capability to support basic computing needs in fulfillment of their work responsibilities and the university’s operational needs
  • Ensuring that appropriate computing resources are available in university labs
  • Establishing a centralized budget which provides basic computing resources for university employees and student labs
  • Implementing minimum standards for computing resources on campus to increase the supportability of the university’s installed base of equipment
  • Streamlining the specification, acquisition, deployment and support of new equipment and re-deployment or disposal of old equipment

Hardware Standards

To maintain a reliable and efficient computing environment for all users of the KSU network, Information Technology has developed standards for hardware.  The purpose of these standards are to:

  • Optimize the support levels that IT provides
  • Manage the cost of purchasing, replacing and support of technology at KSU
  • Improve service by the use of automatic deployment of software
  • Ensure that there is network compatibility for security and upgrades

Due to the standards, only certain models of computers from supported manufacturers are supported.  Many computer models are not designed for networked business needs and are more suitable for home or gaming use. The following computer models are fully supported by IT:

Desktops

Dell Optiplex Models 760 and above.

Any other Dell desktop computer is not supported by IT – including Inspiron, Vostro and XPS.

Laptops

All Dell Latitude E series laptops.

Any other dell laptop computer is not supported by IT – including Inspiron, XPS, Adamo, or gaming laptops, Vostro A860.


Tablet

Dell Venue Pro 11

NOTE: All university computers must meet the university’s hardware standards at the time they are purchased, if not the purchase request will be denied.


End of Life – Hardware

IT does not support desktop hardware older than six years and laptop hardware older than five. IT is currently working to replace non-grant desktop hardware that falls into this category. The following list provides a general idea of what the final support date for common ITS supported systems.

  • Dell Optiplex 755 – September 30, 2014
  • Dell Optiplex 745 – September 30, 2014
  • Dell Optiplex GX620 – September 30, 2014


End of Life – Software

Microsoft will end support of Windows XP on April 8, 2014.  There will be no more security updates or technical support for this operating system.  If you currently are using Windows XP, please contact the IT Help Desk.

Multiple Computers

KSU full-time faculty and staff will be allowed one computer (laptop or desktop).

When An Employee Leaves the University

Computers are the property of the university. If a faculty or staff member leaves the university, the computer assigned to them must be returned to IT shortly after the person’s last day. IT will reset, update our inventory, and reassign it if the position is to be replaced by another person.

 

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