The Hill Center Computer Lab is committed to assisting KSU students in pursuit of their academic goals by providing state-of-the-art computer services and software; qualified consultants trained to answer software, general, or university questions, while maintaining a professional and academic-friendly atmosphere.
- All computer lab equipment is the property of KSU and falls under the KSU property guidelines and the Computer & Technology Usage Policy. Due to the large number of users accessing computer labs, the following rules and regulations must be followed to ensure a quality experience for all.
- For security purposes, all users must log in with their assigned username and password. If a username is not known, or a password is invalid, please see the Computer Lab Assistant on duty immediately. They will be glad to assist you. Access to computer lab machines will not be permitted until this problem has been resolved.
- All users must log off the system after they are finished using the computer. To do so, simply click the start button and select “Log Off”. Before leaving make sure the system completely logs you off and shows the log on screen for the next user. Do not lock the computer.
- No user will be allowed to download software on computer lab machines. The programs installed are to accommodate users with University-related coursework.
- All users are able to print to the network printer that is set to default on the workstations in each computer lab.
- No transparencies or special papers will be allowed in the networked laser printers.
- Please limit your printing. Those who print excessively will be addressed. After a third infraction, printing privileges may be removed.
- Food, beverages, and tobacco products are not allowed in computer labs at any time.
- Collaborative work and quiet conversations are encouraged, but please refrain from loud talking, laughter, profanity or music.
- Users desiring to listen to music or any audio on the computers must use headphones.
- If others are waiting to use the computer, be courteous to others; please do not use the Internet for recreational purposes.
- Information Technology (IT) is not responsible for items left in computer labs or loss of documents/files due to power failures, computer hardware/software failures, network difficulties, and/or users not periodically saving their work.
- Users needing detailed assistance on departmental specific software should contact the instructor requiring use of the software.
- The lab assistant on duty are instructed to enforce all rules and regulations, provide technical assistance, and report problems.
- Users who disrupt operations, disturb other users, or fail to observe these rules and regulations will be asked to leave the computer lab. Refusal to cooperate will result in removal by University Police or loss of privileges to use computer lab facilities.
Please inform the Computer Lab Assistant on duty of any equipment malfunction within a computer lab. Please DO NOT try to fix the problem.
In order to provide timely and reliable service, the point of contact for all technical assistance must be made to the IT Help Desk. To contact the IT Help Desk submit a service request at www.kysu.edu/helpdesk, call the Help Desk at extension 7000 or send an email to email@example.com.