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Welcome to Facilities and Maintenance Operations. Our mission is to provide excellence in cleanliness, operations and maintenance for facilities, grounds and utilities, in a customer-focused, safe, efficient and sustainable manner. Our team of more than 65 dedicated employees tailors its services to meet the changing needs of our customers who occupy a wide variety of campus facility types, ranging from teaching environments to recreational buildings, laboratories and resident halls. The department is responsible for the stewardship of the university’s land and physical properties which consists of: 34 building facilities on a 313-acre main campus in Frankfort, Kentucky, a 296-acre Research Farm located in southern Franklin County and a 306-acre Environmental Education Research Center located in Henry County, Kentucky.


Facilities Services

  • Service Request/Work Order:
    If you need help from maintenance or custodial services to make a repair in your room or building, submit an online.
  • Key Request:
    Lost, stolen or damaged key? Getting a replacement is easy just complete the online Key Request Form. Once your request has been processed a department representative will contact you regarding instructions on picking up your new key.
  • Event Setup:
    The Facilities and Maintenance Operations does not assist with room reservations or space rental. After a reservation has been placed and confirmed, the Facilities and Maintenance Operations will assist with tables, chairs, and stages. Those resources are limited and as a result events should be booked and scheduled well in advance of a planned event (typically 2 weeks prior).

Capital Planning and Construction

Our commitment is to provide KSU faculty, staff, students and visitors the best possible environment for teaching, learning, research and public service activities while preserving historic features that signify KSU’s rich heritage as a Historically Black College/University (HBCU). We translate departmental needs into major capital projects, using the latest technological enhancements and facility attributes to maximize benefit to the University–while staying consistent with its growth patterns.


Emergency Procedures

The Emergency Response Plan is designed to protect lives and property through effective use of University and community resources. The Plan identifies specific buildings and details how to respond to an emergency. To find the Emergency Response Plan for your particular building on campus, click here. You can view the entire KSU Emergency Response plan by navigating through the menu to your left.

Submit a Service Request

Key Request Form

Contact Us

Jordan Building
400 E. Main Street,
Frankfort, KY 40601

Office Hours: 8:00am–4:30pm

Phone: (502) 597-6805

Fax: (502) 597-7157