Listed below are some of the frequently asked questions about the Academic Center for Excellence for students at Kentucky State University.

What other services are offered by ACE?

In addition to student tutors, ACE employs Supplemental Instructors (SI’s). SI’s are students who attend specific, targeted classes and facilitate group study and/or review sessions. Students enrolled in any section of those courses are welcome to attend group study and review sessions. Also, each semester, ACE Instructional Counselors present free workshops on various topics. Check out our workshop schedule on this site.

Can I expect my papers or homework to be error free if I seek ACE help?

Students who receive academic assistance from ACE will not necessarily submit error-free homework or perfectly-composed papers. Rather, ACE Instructional Counselors and peer tutors help students improve their abilities to problem-solve; build skills and process mathematical concepts; and organize, develop, revise, and edit ideas while working toward mastering the writing process.

How long does an ACE session last?

ACE sessions last approximately 30 to 50 minutes.

How do I sign in?

TutorTrac is ACE’s electronic login/logout system. When you enter and when you leave ACE, a staff member will assist you with this process. To sign in, you will need to know your Student I.D. number and the course number for which you are seeking assistance.

Does tutoring have to be one-on-one?

No. Both Instructional Counselors and student tutors welcome small groups, and many students find it beneficial to study with classmates. Furthermore, if you are looking for help with a class that is already being tutored, you ask to join that session to avoid waiting for an available tutor.

How can I access tutoring at ACE?

While walk-ins are always welcome, it is best to schedule an appointment if you would like to work with an Instructional Counselor. See individual counselors to set appointments. Peer tutors assist students on a first-come, first-served basis.

When I visit ACE, who will be available to help me?

ACE employs four full-time Instructional Counselors who cover math and/or English and writing, and 20 peer tutors who can assist students with subjects across the curriculum. Posted just inside the Center are schedules that announce the days of the week and times that tutors are available for specific subject areas and classes.

When can I begin using ACE services?

Instructional Counselors are available to work with students by appointment or on a drop-in basis beginning the first day of classes.

Where is ACE located?

ACE is located in Suite 110 of the Student Center just across the hall from the student computer lab.

Who may use ACE services?

All KSU students are encouraged to use the resources available at ACE.

What services does ACE offer?

ACE provides assistance in mathematics, essay and research paper development, reading comprehension and textbook management, vocabulary building, oral communication, sciences, foreign languages, critical thinking skills, study and test-taking strategies, personal learning styles assessment, note-taking, and documentation.